“Krishan from Bonsai Solutions has honestly just been amazing... I'll be working with him for probably even years to come.”
Mike Ross
BONSAI SOLUTIONS
Proudly serving NZ & AUS
Australian E-Commerce Brands
Give customers 24/7 support across all channels. Without hiring an employee.
We build and train a dedicated AI Customer Support Agent that knows your business inside out, handles repetitive enquiries, and escalates to your team when needed.
Meet your new A.I. employee
Purpose built to handle all e-commerce customer support.
Custom BuiltWe custom build each agent for every client's unique needs.
Product AssistanceAnswers product-related questions.
Omnichannel SupportHandles support across email, FB, Insta, Webchat, and more.
Email TrainedTrained on all your past email history.
Business TrainedTrained on all products and policies.
Shopify IntegratedConnected directly to your Shopify store.
WhatsApp EscalationAlerts you through WhatsApp if it needs help with something.
Continuous LearningImproves knowledge over time.
24/7 SupportAvailable day and night.
Immediate RepliesNo waiting to finish their coffee.
Refunds & ReturnsHandles refunds and returns.
Daily ReportsSends daily summary reports.
Save tens of thousands yearly...
Traditional customer support agent
Only works 9-5
Takes breaks
Makes mistakes
Must re-train every hire
Not the brightest
Yearly salary$65K/year
Hiring cost$3K
AI customer support agent
Works 24/7
Consistent responses
Never quits, only learns
Scales with demand
Modern intelligence
Yearly usage cost$4.8K/year
Setup fee$9K
Two-Year Cost Projection
TraditionalAI agent
Total savings after two years
$114.4K
This offer is available for our next three clients
Enquire Nowlimited-time deal for our next 3 clients
We'll be honest...
We're just finishing up the testing phase for our first client (shoutout to Devold NZ).
So we think it's fair to offer our next 3 clients these freebies as we continue to learn and optimise the process:
FOREVER At-Cost MonthlyThe montly fee will only be our cost to run the system (estimated $300-$400).
FREE 3-month active monitoringWe will actively monitor the system for 3 months to ensure optimal performance.
Sentiment AnalysisDetects positive and negative sentiment.
Google Review RequestsPositive interactions trigger Google review requests.
Feedback CollectionNegative interactions prompt customer feedback collection.
Who Are We?
We're a small team of software engineers and AI specialists who build custom software and AI Agents to help modern businesses win big in the AI-era.
Krishan
Director | Solutions Architect
Janadhi
Developer | Cloud Security | Software
Cailan
Development Partner | AI Agents
Alexander
Solutions Architect
We focus on two disciplines:
01
Custom Software
Custom CRMs, dashboards, management consoles, and client portals – all built with AI at the core. We replace clunky off-the-shelf tools with custom solutions built just right for your business.
02
AI Agents
Automate repetitive and labour-intensive tasks using AI Agents that can be trained to do anything an entry-level employee can. From executive assistance and customer support, to document processing and data entry. You name it, we train it.
We Get The Job Done
Mike from MR Building Design was our first client (way back at the start of 2024). He came to us needing cleaner operational systems and better visibility across his business. We worked closely with his team to design a solution that reduced friction and improved day-to-day operations.
